New Agency House · Est. 1990Unbroken Cold Chain · Kolkata → Pan India
Every degree. Every kilometre. Visible from dock to delivery.
Reefer transportation for pharma, dairy, seafood, ice cream and frozen foods — backed by live tracking, dashcam visibility and a Kolkata control-room mindset.
Trusted by
10 FT → 32 FT REEFERS1.2 TON → 14 TON PAYLOAD−26°C ↔ +27°CGPS + TEMP MONITORINGPAN INDIA · EAST & NORTHEASTPHARMA · SEAFOOD · DAIRYICE CREAM · READY-TO-EAT99.4% FLEET UPTIME
10 FT → 32 FT REEFERS1.2 TON → 14 TON PAYLOAD−26°C ↔ +27°CGPS + TEMP MONITORINGPAN INDIA · EAST & NORTHEASTPHARMA · SEAFOOD · DAIRYICE CREAM · READY-TO-EAT99.4% FLEET UPTIME
01 — The Fleet
Six sizes. One promise: cold, unbroken.
From a 10-foot city runner to a 32-foot inter-state hauler, every truck is purpose-built: insulated, GPS-tracked and temperature-audited from loading dock to delivery.
10 m³
10 FT
Reefer Truck- Payload
- 1.2 – 1.5 T
- Temp
- −20°C to +26°C
Local pharma runs, small dairy loads, boutique retail.
18 m³
14 FT
Reefer Truck- Payload
- 2.5 – 3.5 T
- Temp
- −26°C to +27°C
City distribution, ice cream, ready-to-eat and seafood.
24 m³
17 FT
Reefer Truck- Payload
- 4 – 5 T
- Temp
- −26°C to +27°C
Regional milk runs, frozen produce and meat.
30 m³
20 FT
Reefer Truck- Payload
- 6 – 7 T
- Temp
- −26°C to +27°C
Inter-state seafood, dairy chains and QSR supply.
38 m³
24 FT
Reefer Truck- Payload
- 8 – 9 T
- Temp
- −26°C to +27°C
Full-truck pharma, ice cream and long-haul frozen.
58 m³
32 FT
Reefer Truck- Payload
- 12 – 14 T
- Temp
- −26°C to +27°C
Bulk frozen, national FMCG and industrial dairy.
Temperature Range
−26°C to +27°C
One fleet, every cold-chain grade — deep-frozen, chilled, and ambient-controlled.
−26°C−18°C0°C+8°C+15°C+27°C
Deep FrozenIce cream, meat, seafood
ChilledDairy, pharma, produce
Cool AmbientChocolates, cosmetics
02 — Services
Cold-chain services built for daily commercial movement.
From dedicated vehicle deployment to interstate refrigerated full-truck loads, New Agency House supports primary and secondary cold-chain movement with GPS, temperature discipline and route accountability.
Cold Chain Transportation
Temperature-controlled reefer movement for frozen, chilled and cool-ambient cargo across East India, Northeast corridors and interstate lanes.
Primary Transportation
Factory, warehouse and cold-store to distribution hub movement.
Secondary Distribution
City and regional distribution for dealers, depots, stores and institutions.
Dedicated Vehicle Deployment
Route-specific reefer vehicles assigned for recurring business requirements.
Refrigerated Full Truck Load
FTL reefer capacity from 10 FT to 32 FT for bulk cold-chain cargo.
Multi-Drop Distribution
Temperature-controlled multi-stop deliveries with planned route sequencing.
Frozen Food Transportation
Deep-frozen movement for frozen foods, QSR supply and ready-to-cook products.
Dairy Transportation
Chilled reefer movement for milk, curd, cheese, beverages and dairy products.
Ice Cream Transportation
Deep-freeze logistics focused on no-thaw handling and delivery discipline.
Pharma / Temperature-Controlled Transportation
Temperature-sensitive transportation for pharma and healthcare cargo.
Inter-State Transportation
Long-haul reefer movement across regular and scheduled interstate corridors.
03 — Industries We Serve
Commercial cold-chain coverage for high-care products.
We keep the proposition simple: the right reefer size, the right temperature band, and clear communication for every product category.
🍦
Ice Cream & Frozen Foods
Deep-frozen movementNo-thaw focus for ice cream, frozen desserts, frozen snacks and ready-to-cook products.
🥛
Dairy & Beverages
Chilled distributionMilk, curd, cheese, yogurt, cold coffee and beverage movement with chilled-chain discipline.
💊
Pharmaceuticals
Temperature-controlled transportSensitive healthcare cargo moved with temperature accountability and route monitoring.
🐟
Seafood & Meat
Frozen protein logisticsFish, prawns, poultry, meat and processed proteins transported under frozen conditions.
🍱
Processed & Ready-to-Eat Foods
QSR and packaged foodsReliable reefer movement for packaged, ready-to-eat and quick-service restaurant supply chains.
🛒
Chocolates and Cakes
Cool ambient protectionTemperature-controlled movement for chocolates, cakes, bakery products and premium confectionery.
04 — Coverage & Live Tracking
Kolkata to every corner, tracked live on the map.
Headquartered in Kolkata, we run reefers across India with specialist grip on the East and Northeast corridors — every movement visible with vehicle status, route, temperature, halt alerts and GPS progress.
Our Network
Pan-India cold-chain reach with East & Northeast depth
HQ KolkataReefer Hubs72 Cities ServedReefers In Transit75 Corridors
Regions Served
- East IndiaDailyWest Bengal, Odisha, Bihar, Jharkhand
- NortheastSpecialistAssam, Meghalaya, Tripura, Manipur, Mizoram, Arunachal
- North IndiaScheduledUP, Delhi-NCR, Punjab, Uttarakhand
- Central & WestOn demandMP, Chhattisgarh, Maharashtra, Gujarat
- South IndiaOn demandKarnataka, Telangana, Tamil Nadu, Kerala, AP
WB41K1064Loading · Dock 3
Kolkata Cold Store → Bhubaneswar
Frozen ready-to-eat cargo loading under pre-cooled conditions at Taratala cold store. Door seal, temp probe check and driver briefing in progress.
Pre-coolingLoadingDispatchNH16 KharagpurBhubaneswar
- Reefer Temp
- −18.2°C
- ETA
- 17 Jul · 08:30
- Driver
- S. Mandal
WB41M7310Scheduled Halt
Guwahati → Dima Hasao → Silchar → Aizawl
Vehicle on scheduled driver-rest halt near Haflong. Reefer running on standby power, temperature holding steady. Movement resumes at 05:30 IST.
KolkataGuwahatiDima HasaoSilcharAizawl
- Reefer Temp
- −22.1°C
- Next Stop
- Silchar
- Resume
- 05:30 IST
05 — Dock-to-Delivery Visibility
Huge visibility through live tracking and dashcam monitoring.
From dock loading to final delivery, every movement can be monitored through vehicle location, route status and dashcam visibility. This creates stronger control over safety, delivery discipline and customer communication.
- Live dashcam view from vehicle cabin and road camera
- Dock-to-delivery monitoring for every delivery
- Halt, route and checkpoint visibility for operations team
- Better customer updates during long-haul cold-chain movement
Dashcam + GPS Live VideoRoad + cabin visibility
Control-Room ViewLive movement monitored
06 — Why New Agency House
Six reasons brands don’t switch back.
We’re not the biggest reefer network in India — we’re the one your operations team stops worrying about.
Unbroken cold chain
Pre-cooled trailers, insulated curtains and driver SOPs designed for real-world Indian routes.
Live temperature telemetry
Every truck streams live temp + GPS. You get proactive alerts, not post-mortem reports.
Time-slotted delivery
Named ETAs, pharma slots, ice-cream drops and dawn dairy runs handled with discipline.
East & Northeast specialist
Kolkata-headquartered with deep route knowledge across NH27, NH16, NH12 and the Northeast.
Compliance-first
FSSAI-ready fleet, GDP-aligned pharma SOPs, digital PODs and audit-ready temperature logs.
Transparent pricing
No hidden detention, halt or reefer-fuel surprises. Quotes are itemised.
07 — Get a Quote
Get a vehicle confirmation directly.
Use the simple enquiry form, WhatsApp the operations desk, or call directly for cold-chain movement, vehicle availability and route planning.
- Primary, secondary and multi-drop movement
- Dedicated reefer vehicle deployment
- Frozen, chilled and cool-ambient transportation
Compliance & Certifications
Audit-ready cold chain.
Every shipment travels under documented SOPs and industry-aligned protocols — from pharma GDP practice to FSSAI food-transport hygiene.
FSSAI
FSSAI Aligned
Food-transport hygiene & handling
Ref. FSSR, 2011 · Cold-chain schedule
GDP
GDP-Practice Fleet
Good Distribution Practice for pharma
WHO TRS 957 · Annex 5 aligned
ISO
9001
ISO 9001-Style QMS
Quality management for reefer ops
Documented SOPs · Internal audit trail
9001
ISO
22000
ISO 22000 Practice
Food safety management
HACCP-based dispatch checklists
22000
MSME
MSME Registered
Udyam-certified logistics enterprise
Government of India · Udyam registry
GST
GST Compliant
E-way bill · Digital PODs
Interstate reefer movement
Company Facts
Kolkata roots since 1990. Cold-chain today.
Three-plus decades of logistics groundwork — now purpose-built for temperature-sensitive movement across India.
08 — About Us
Howrah built. Cold-chain obsessed.
Founded in 1990 and headquartered at Salap, Howrah, New Agency House has spent over three decades building logistics discipline in East India — with the finance office in Baidyabati, Hooghly handling billing, compliance and payables.
Today the same discipline runs the reefer fleet: every truck is purpose-built, every driver trained on pre-cooling and excursion protocol, and every route monitored from the Howrah control room.
1990Established · Howrah, West Bengal
35+Years of logistics groundwork
14 TMax payload
17+Indian states served
99.4%Fleet uptime · last 90 days
< 2 hrQuote turnaround
“A single degree, at the wrong moment, can spoil a truckload. Our job is to make sure that moment never arrives.”— Rohit Banerjee · Member of Senior Management
Management Team
Meet the people behind our cold-chain discipline.
New Agency House is strengthened by a hands-on leadership team that understands fleet movement, customer service, finance, compliance and real route operations.
JB
Jayanta Banerjee
Founder
Strategic leadershipRB
SD
09 — Contact
Talk to our control room.
Rate enquiries, ongoing shipments, urgent bookings — reach out for cold-chain coordination and quote support.
Call Us+91 98744 84418WhatsAppChat with OperationsEmailoperations@newagencyhouse.com
Head OfficeSalap, Howrah, West BengalFleet & Operations HQ
Finance Office139 SCM Road, Baidyabati, HooghlyAccounts & Compliance
Control Room24 × 7 · Live temperature monitoring
GSTIN19ADIPB4758M1Z3State Code 19 · West Bengal