New Agency House · Est. 1990Unbroken Cold Chain · Kolkata → Pan India
Every degree. Every kilometre. Visible from dock to delivery.
Reefer transportation for pharma, dairy, seafood, ice cream and frozen foods — backed by live tracking, dashcam visibility and a Kolkata control-room mindset.
Trusted by
10 FT → 32 FT REEFERS1.2 TON → 14 TON PAYLOAD−26°C ↔ +26°CGPS + TEMP MONITORINGPAN INDIA · EAST & NORTHEASTPHARMA · SEAFOOD · DAIRYICE CREAM · READY-TO-EAT99.4% FLEET UPTIME
10 FT → 32 FT REEFERS1.2 TON → 14 TON PAYLOAD−26°C ↔ +26°CGPS + TEMP MONITORINGPAN INDIA · EAST & NORTHEASTPHARMA · SEAFOOD · DAIRYICE CREAM · READY-TO-EAT99.4% FLEET UPTIME
01 — The Fleet
Six sizes. One promise: cold, unbroken.
From a 10-foot city runner to a 32-foot inter-state hauler, every truck is purpose-built: insulated, GPS-tracked and temperature-audited from loading dock to delivery.
10 m³
10 FT
Reefer Truck- Payload
- 1.2 – 1.5 T
- Temp
- 0°C to +8°C
Local pharma runs, small dairy loads, boutique retail.
18 m³
14 FT
Reefer Truck- Payload
- 2.5 – 3.5 T
- Temp
- −18°C to +8°C
City distribution, ice cream, ready-to-eat and seafood.
24 m³
17 FT
Reefer Truck- Payload
- 4 – 5 T
- Temp
- −22°C to +15°C
Regional milk runs, frozen produce and meat.
30 m³
20 FT
Reefer Truck- Payload
- 6 – 7 T
- Temp
- −25°C to +25°C
Inter-state seafood, dairy chains and QSR supply.
38 m³
24 FT
Reefer Truck- Payload
- 8 – 9 T
- Temp
- −26°C to +26°C
Full-truck pharma, ice cream and long-haul frozen.
58 m³
32 FT
Reefer Truck- Payload
- 12 – 14 T
- Temp
- −26°C to +26°C
Bulk frozen, national FMCG and industrial dairy.
Temperature Range
−26°C to +26°C
One fleet, every cold-chain grade — deep-frozen, chilled, and ambient-controlled.
−26°C−18°C0°C+8°C+15°C+26°C
Deep FrozenIce cream, meat, seafood
ChilledDairy, pharma, produce
Cool AmbientChocolates, cosmetics
02 — Industries We Serve
Five industries. Five zero-tolerance standards.
Each product family has its own cold-chain grammar. We speak all five — with SOPs, sensors and drivers trained for the cargo.
✚
Pharma & Vaccines
+2°C to +8°C · −20°CValidated cold chain for vaccines, biologics, insulin and sensitive formulations with continuous audit and alerts.
◫
Processed & Ready-to-Eat
−18°C to +8°CQSR chains, cloud kitchens and packaged food brands trust time-critical hauls that keep taste and texture intact.
◌
Dairy & Beverages
+2°C to +6°CFresh milk, curd, cheese, yogurt drinks and cold coffees moved daily on precision routes across East India.
≈
Seafood & Meat
−18°C to −22°CPrawn, fish, poultry and processed meats loaded from ports and cold storages without a thaw cycle.
❄
Ice Cream & Frozen Desserts
−22°C to −26°CDeep-frozen ice cream and novelties held rock-solid from factory dock to freezer aisle.
03 — Why New Agency House
Six reasons brands don’t switch back.
We’re not the biggest reefer network in India — we’re the one your operations team stops worrying about.
Unbroken cold chain
Pre-cooled trailers, insulated curtains and driver SOPs designed for real-world Indian routes.
Live temperature telemetry
Every truck streams live temp + GPS. You get proactive alerts, not post-mortem reports.
Time-slotted delivery
Named ETAs, pharma slots, ice-cream drops and dawn dairy runs handled with discipline.
East & Northeast specialist
Kolkata-headquartered with deep route knowledge across NH27, NH16, NH12 and the Northeast.
Compliance-first
FSSAI-ready fleet, GDP-aligned pharma SOPs, digital PODs and audit-ready temperature logs.
Transparent pricing
No hidden detention, halt or reefer-fuel surprises. Quotes are itemised.
04 — Live Tracking
Active reefer movements on live map.
Shipment progress view for customers: vehicle status, route, temperature, halt alerts, delivery progress and GPS visibility.
WB41K1064Loading · Dock 3
Kolkata Cold Store → Bhubaneswar
Frozen ready-to-eat cargo loading under pre-cooled conditions at Taratala cold store. Door seal, temp probe check and driver briefing in progress.
Pre-coolingLoadingDispatchNH16 KharagpurBhubaneswar
- Reefer Temp
- −18.2°C
- ETA
- 17 Jul · 08:30
- Driver
- S. Mandal
WB41M7310Scheduled Halt
Guwahati → Dima Hasao → Silchar → Aizawl
Vehicle on scheduled driver-rest halt near Haflong. Reefer running on standby power, temperature holding steady. Movement resumes at 05:30 IST.
KolkataGuwahatiDima HasaoSilcharAizawl
- Reefer Temp
- −22.1°C
- Next Stop
- Silchar
- Resume
- 05:30 IST
05 — Dock-to-Delivery Visibility
Huge visibility through live tracking and dashcam monitoring.
From dock loading to final delivery, every movement can be monitored through vehicle location, route status and dashcam visibility. This creates stronger control over safety, delivery discipline and customer communication.
- Live dashcam view from vehicle cabin and road camera
- Dock-to-delivery monitoring for every delivery
- Halt, route and checkpoint visibility for operations team
- Better customer updates during long-haul cold-chain movement
Dashcam + GPSEvery delivery monitored
06 — Get a Quote
Tell us the route. We’ll quote fast.
Share origin, destination, cargo temperature and load size. A cold-chain planner from the Kolkata desk will call you back with an itemised quote.
- Callback during business hours
- Itemised pricing — no hidden reefer-fuel or detention charges
- Free pre-cooling included on multi-drop routes
07 — Coverage
Kolkata to every corner. East is home.
Headquartered in Kolkata, we run reefers across India with specialist grip on the East and Northeast corridors.
HQ KolkataActive HubsRegular Routes
Regions Served
- East IndiaDailyWest Bengal, Odisha, Bihar, Jharkhand
- NortheastSpecialistAssam, Meghalaya, Tripura, Manipur, Mizoram, Arunachal
- North IndiaScheduledUP, Delhi-NCR, Punjab, Uttarakhand
- Central & WestOn demandMP, Chhattisgarh, Maharashtra, Gujarat
- South IndiaOn demandKarnataka, Telangana, Tamil Nadu, Kerala, AP
Compliance & Certifications
Audit-ready cold chain.
Every shipment travels under documented SOPs and industry-aligned protocols — from pharma GDP practice to FSSAI food-transport hygiene.
FSSAI
FSSAI Aligned
Food-transport hygiene & handling
Ref. FSSR, 2011 · Cold-chain schedule
GDP
GDP-Practice Fleet
Good Distribution Practice for pharma
WHO TRS 957 · Annex 5 aligned
ISO
9001
ISO 9001-Style QMS
Quality management for reefer ops
Documented SOPs · Internal audit trail
9001
ISO
22000
ISO 22000 Practice
Food safety management
HACCP-based dispatch checklists
22000
MSME
MSME Registered
Udyam-certified logistics enterprise
Government of India · Udyam registry
GST
GST Compliant
E-way bill · Digital PODs
Interstate reefer movement
Company Facts
Kolkata roots since 1990. Cold-chain today.
Three-plus decades of logistics groundwork — now purpose-built for temperature-sensitive movement across India.
08 — About Us
Howrah built. Cold-chain obsessed.
Founded in 1990 and headquartered at Salap, Howrah, New Agency House has spent over three decades building logistics discipline in East India — with the finance office in Baidyabati, Hooghly handling billing, compliance and payables.
Today the same discipline runs the reefer fleet: every truck is purpose-built, every driver trained on pre-cooling and excursion protocol, and every route monitored from the Howrah control room.
1990Established · Howrah, West Bengal
35+Years of logistics groundwork
14 TMax payload
17+Indian states served
99.4%Fleet uptime · last 90 days
< 2 hrQuote turnaround
“A single degree, at the wrong moment, can spoil a truckload. Our job is to make sure that moment never arrives.”— Rohit Banerjee · Operations Lead, Kolkata
09 — Contact
Talk to our control room.
Rate enquiries, ongoing shipments, urgent bookings — reach out for cold-chain coordination and quote support.
Phone+91 98744 84418Emailrohit.banerjee@newagencyhouse.com
Head OfficeSalap, Howrah, West BengalFleet & Operations HQ
Finance Office139 SCM Road, Baidyabati, HooghlyAccounts & Compliance
Control Room24 × 7 · Live temperature monitoring
GSTIN19ADIPB4758M1Z3State Code 19 · West Bengal